Technical Support Services
Technical Support Service Department:
The Technical Department of Plena Egypt will support you both at the stage of project planning and during the execution of the project. We are a team of highly educated engineers who are here to serve you on possible adaptation needs to the system in order to ensure proper performance and structural stability.
Our specialist staff can also be present at the beginning of the application and for as much time as is needed to make sure correct application of our Delta Block wall building system. Following that we can visit the project during different stages of construction and make a final visit to check proper execution.
We are proud to serve a steady growing number of architects, planners, builders and owners of private and commercial buildings.
You will find our products in any kind of building regardless the function, architecture or environmental conditions. Yet as different as our customers are they all aim for innovation and perfection but moreover they are adamant to find an ecologically friendly cost effective solution.
The Client Technical Department aims to give our clients customized technical support for every individual construction project.
Whether it comes to questions of detail with regard to the application, technical specifications or construction details of planning: expert advice and information will be given in order to accomplish the project success. All you have to do is to contact either our Technical Support department, send us an e-mail, or call our Headquarter office.
We offer free technical support service package to meet every clients need. This service package includes among others:
- An individual approach.
- Building or Manufacturing Consultancy.
- Staff monitoring of your project by our Technical Department Supervisor.
- Detailed information on products.
- Technical and training assistance.
- Demonstrations on site and company visits.
- Proposals and solutions based on the detailed project.
- A study of your plans.
- Intensive contacts with architects, contractors, manufacturers.
- Reliable on-site delivery.
Plena Egypt products are delivered on time, fast and reliable – directly to your site through our own transportation fleet. A person from the Technical Department will be there in order to give you the guidelines for the proper way of working with Plena Egypt.